Roofing questions and answers

You send a quote request describing your roof and what is going on with it, such as a leak, missing shingles or storm damage. Your request is passed to a local partner roofer, who looks at the details and prepares a quote for your home. You decide whether to accept it.

The roof work is done by local partner roofers, not by MedCity Roofing. Each partner crew is an independent business that inspects, repairs or replaces your roof and answers for the finished job.

MedCity Roofing connects homeowners with independent licensed partners. Work is performed and warranted by the partner. Partner license numbers are provided with every quote.

No. A quote is information for your decision. You can ask the partner questions, compare it with other quotes you collect, or decide to wait.

Ask for the license number and look it up with the Minnesota Department of Labor and Industry (DLI), which offers an online license lookup. Do the same for any roofer who knocks on your door.

Quote requests are welcome from Rochester, Byron, Kasson, Stewartville, Pine Island and surrounding Southeast Minnesota. If your town is close by but not on that list, send a request anyway and a partner roofer can tell you whether they can reach your address.

You can request quotes for roof inspections, roof repairs, roof replacement, storm and hail damage, gutters, and insurance claim help. If your project does not fit neatly into one of those, describe it in your request and a partner roofer can say whether it is something they take on.

Homeowners are the main audience, and small businesses are welcome to ask. Describe the building in your request, including the roof type if you know it, and a partner roofer can say whether it is a job they take on.

Stay off the roof. From the ground, look for missing or lifted shingles, dented gutters and downspouts, and granules collecting in the gutters. Take dated photos, and check the ceilings inside for stains or drips.

If water is getting in, ask a partner roofer about a temporary cover, then request a roof inspection before any permanent repair.

Partner roofers can document roof damage with photos and notes and explain the steps of the claim process. Any decision about coverage is made by your insurance company, not by MedCity Roofing or the partner roofer. Call your insurance company to start a claim and ask what they need from you.

It depends on the size of the roof, its pitch, the material you choose and how much damage there is. Because every roof is different, each quote is specific to the home it is written for, and the partner roofer explains what it includes and what could change it.

Your street address and town, what you have noticed and roughly when it started, whether an insurance claim is open, and a few photos taken from the ground or a window. Please do not climb onto the roof to take them.

Take your time. Ask for their Minnesota license number and look it up, get a written quote, and do not sign anything or pay up front under pressure. You are free to request an inspection from a roofer you choose.